Privacy policy
Privacy Policy
Last updated: 6th October 2025
This Privacy Policy explains how Delphie (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or make a purchase.
1. Information We Collect
- We collect personal information when you:
- Place an order (name, address, email, phone number, payment details)
- Subscribe to our newsletter
- Contact us directly
We also automatically receive certain information through cookies and analytics tools (such as browser type and approximate location).
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate with you about your purchase
- Improve our website and customer experience
- Send marketing emails (only if you’ve opted in)
3. Sharing Your Information
We share your information only with trusted service providers who help us operate our shop, such as:
- Shopify (our ecommerce platform)
- Payment processors (to handle transactions securely)
- Delivery couriers (to ship your order)
- We never sell or rent your personal data.
4. Cookies
Our website uses cookies to help it function properly and to understand how visitors use it.
You can adjust your browser settings to refuse cookies if you prefer.
5. Your Rights
Under UK and EU data protection laws, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing at any time
- Request that we limit or stop processing your data
- To exercise these rights, please contact us at hello@delphie.com
6. Security
We take reasonable measures to protect your personal data, though no online transmission can be guaranteed to be 100% secure.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected on this page with a new “last updated” date.